What makes a responsible retailer?

What criteria should be used, and how can a customer distinguish a company judged to be responsible from its competitors?

From the consumers' point of view, they will know immediately that particular retailers offer an exemplary service ans piece of mind.


Fly by night

A 'fly by night' company, is a commonly heard phrase describing firms that have been set up in order to extract the maximum amount of money from the public in the quickest time, with little or no attention paid to customer satisfaction.

Everything Must Go


Or responsible reatiler

On the other hand, a Responsible Retailer will be solvent and have been in operation for several years with a proven record of offering excellent customer care, this can come in many forms including technical advice, guaranteed efficient delivery of goods, and an after-sales service.