After Sales Support

When things do go wrong it's how a responsible retailer responds

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Customers need to be assured that, after buying a product, any queries are dealt with quickly and efficiently by trained and knowledgeable staff who are contactable seven days a week. They must have the ability to problem solve, explain products clearly and carefully, and offer effective solutions if a problem cannot be rectified. The return of goods and reimbursement will be governed by Consumer Contracts Regulations.